Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Giving good quality support on–time is our main priority, so that we support each Linux shared website hosting service plan with a 1–hour ticket response warranty. When you send a ticket or post a message, our user tech support team will do their best to supply the most acceptable remedy for your case and to give you information in due time.

  • Top quality support service

  • A Top–quality Support Service

  • You could write to us 24x7x365 with any question you could have about our products and services. We have got qualified professionals on duty everyday to offer assistance at any time necessary. You may use the ticketing system or post an email anytime, or grab the telephone or make use of the online chat within working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • hostmm’s Control Panel boasts a complete knowledge base that’s built–into all parts. In each part, you’ll find a Help control key that will load for you a selection of step–by–step guides on how to make use of a certain feature or accomplish a selected action. Also, we have generated training videos so you can get a better idea of the Control Panel’s interface.