1 hour ticket response
Timely support is our dominant priority and that’s why we’ve got a team of accomplished techs who will be happy to offer a fast solution to any question that you might possibly have. Simply post your technical support ticket from the Online Control Panel and we’ll reply within one hour in the worst case scenario. As a matter of fact, we work hard and aim for a 20–minute tech support ticket response time.
A First–Rate Customer Care Service
Each member of our customer service team has many years of experience in the Linux shared website hosting service sector and most of them have been with us for at least five years. They all are ready to respond to all your queries in the most professional way possible.
A User–Friendly Help Center
In the Online Control Panel you’ll find an easy–to–navigate Help section where you can find quick hints on how you can use our web hosting services. You can find the answers to your queries in the F.A.Q. database, find more information in the web hosting account management articles or watch the instructional video tutorials.